Templates

Create stunning email and messaging templates with Oblic's integrated builder. Use our MJML-powered email editor for responsive designs or manage WhatsApp templates that comply with Meta's guidelines.

Email Templates

Email Builder

Our drag-and-drop email builder includes:

  • MJML Support: Responsive emails that look great on all devices
  • Visual Editor: Drag and drop components
  • Code Editor: Direct MJML/HTML editing
  • Real-time Preview: See changes instantly
  • Device Preview: Test mobile, tablet, desktop views

Template Components

Drag these elements into your email:

Structure:

  • Sections
  • Columns
  • Dividers
  • Spacers

Content:

  • Text blocks
  • Images
  • Buttons
  • Social links

Advanced:

  • HTML blocks
  • Dynamic content
  • Conditional sections

Personalization

Insert dynamic variables:

Hello {{contact.firstName}},

Thanks for joining {{organization.name}}!

Your account email: {{contact.email}}

Available variables:

  • {{contact.*}}: Contact properties
  • {{campaign.*}}: Campaign details
  • {{organization.*}}: Your organization info

Template Library

Start with pre-built templates:

  • Newsletter: Standard newsletter layout
  • Promotional: Sales and offers
  • Transactional: Receipts, confirmations
  • Welcome: Onboarding emails
  • Event: Event invitations

WhatsApp Templates

Template Requirements

WhatsApp templates must:

  • Be pre-approved by Meta
  • Follow WhatsApp's content policies
  • Include required elements
  • Use approved variables

Template Categories

Marketing:

  • Promotions
  • Announcements
  • Updates

Utility:

  • Order updates
  • Delivery notifications
  • Account alerts

Authentication:

  • OTP messages
  • Verification codes

Creating WhatsApp Templates

  1. Go to Templates > WhatsApp
  2. Click Create Template
  3. Fill in template details:
    • Name
    • Category
    • Language
    • Content
  4. Add variables (if needed)
  5. Submit for approval

Variables in WhatsApp

Use double braces for dynamic content:

Hello {{1}},

Your order #{{2}} has been shipped!

Track it here: {{3}}

Template Management

Organizing Templates

  • Folders: Group related templates
  • Tags: Categorize templates
  • Search: Find templates quickly
  • Favorites: Star frequently used templates

Template Actions

  • Duplicate: Clone existing templates
  • Preview: See before sending
  • Edit: Modify content
  • Delete: Remove permanently
  • Archive: Keep but hide from main view

Styling

Brand Consistency

Apply your brand automatically:

  • Brand Kit: Colors, fonts, logos
  • Global Styles: Default text styles
  • Preset Buttons: Branded CTAs

Configure in Settings > Brand Kit.

Advanced Styling

Fonts:

  • System fonts
  • Google Fonts
  • Custom font uploads

Colors:

  • Brand palette
  • Custom colors
  • Gradient support

Spacing:

  • Padding controls
  • Margin settings
  • Line height

Testing

Email Testing

Before sending:

  1. Click Send Test
  2. Enter test email addresses
  3. Review in your inbox
  4. Check across devices

Spam Testing

Check spam score:

  • Subject line quality
  • Content/image ratio
  • Link reputation
  • Sender authentication

Template Versions

Track changes with versioning:

  • Save Version: Create snapshot
  • View History: See all versions
  • Restore: Revert to previous version
  • Compare: See differences between versions

Mobile Optimization

Responsive Design

MJML ensures:

  • Fluid Layouts: Adapt to screen size
  • Readable Text: Minimum 14px on mobile
  • Tappable Buttons: Minimum 44px height
  • Optimized Images: Auto-scaling

Mobile Preview

Test on common devices:

  • iPhone (various models)
  • Android phones
  • iPad
  • Android tablets

Best Practices

✓ Keep It Simple

Single column layouts work best on mobile devices.

✓ Clear Call-to-Action

One primary CTA per email for maximum conversion.

✓ Optimize Images

Compress images and use alt text for accessibility.

✓ Test Everywhere

Preview on multiple email clients before sending.

Email Client Compatibility

Tested and optimized for:

  • Gmail (Desktop & Mobile)
  • Apple Mail
  • Outlook (Windows & Mac)
  • Yahoo Mail
  • Thunderbird
  • Mobile apps (iOS & Android)

Next Steps

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